Privacy Policy

Last Updated: December 5, 2025

At Afies+ ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational consulting services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book a consultation or use our services
• Fill out contact forms on our website
• Subscribe to our newsletter or communications
• Create an account on our platform
• Communicate with us via email, phone, or other channels

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Date of birth and age
• Educational background and academic records
• Professional experience and qualifications
• Language proficiency levels
• Country of residence and citizenship
• Passport information (when required for visa applications)
• Financial information related to service payments
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

2. How We Use Your Information

We use the collected information for various purposes, including:

• Service Delivery: To provide, maintain, and improve our educational consulting services, including student placement, visa assistance, and academic counseling
• Communication: To respond to your inquiries, send appointment confirmations, and provide updates about your applications and services
• Application Processing: To prepare and submit applications to educational institutions, visa authorities, and other relevant organizations
• Payment Processing: To process payments for our services
• Website Improvement: To analyze website usage and enhance user experience
• Marketing: To send promotional materials, newsletters, and information about our services (with your consent where required)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other illegal activities

3. How We Share Your Information

We may share your information with:

• Educational Institutions: Schools, colleges, and universities to which you are applying
• Government Authorities: Immigration departments and visa processing centers as required for visa applications
• Service Providers: Third-party vendors who assist us in operating our business (payment processors, email service providers, hosting services, etc.)
• Professional Partners: Language testing centers, credential evaluation services, and other partners involved in the application process
• Legal Obligations: When required by law, court order, or governmental authority
• Business Transfers: In connection with any merger, acquisition, or sale of company assets

We do not sell or rent your personal information to third parties for their marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure servers and databases
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Typically, we retain client information for:

• Active service period and up to 7 years thereafter for consultation and application records
• As required by applicable tax and accounting regulations
• As necessary to resolve disputes or enforce our agreements

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Restriction: Request restriction of processing of your information
• Portability: Request transfer of your information to another service provider
• Objection: Object to processing of your information for certain purposes
• Withdraw Consent: Withdraw consent for processing where we rely on consent

To exercise these rights, please contact us at infos@afiesplus.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.

We use the following types of cookies:

• Essential Cookies: Required for website operation
• Analytics Cookies: Help us understand how visitors use our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity to deliver relevant advertisements (with your consent)

8. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, educational institutions, and partner organizations. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are designed for individuals seeking higher education opportunities and are generally intended for users aged 16 and above. When we provide services to minors under 18, we require parental or guardian consent and involvement in the consultation process. If you are a parent or guardian and believe we have collected information from your child without consent, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and countries where our partner educational institutions and service providers are located. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Afies+
Email: infos@afiesplus.com
Location: HQ Online (USA) | Branch: Cotonou, Benin
Hours: Monday-Friday, 9:00am - 5:00pm

13. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• The legal basis for processing your data (consent, contract performance, legitimate interests, or legal obligation)
• The right to lodge a complaint with your local data protection authority
• The right to object to automated decision-making and profiling

Our legal basis for processing your information typically includes:

• Your consent for marketing communications and certain data processing activities
• Performance of our contract with you to provide consulting services
• Our legitimate interests in operating and improving our business
• Compliance with legal obligations

14. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at infos@afiesplus.com with "CCPA Request" in the subject line.